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From: bcarter@claven.idbsu.edu (Bruce Carter)
Newsgroups: comp.human-factors
Subject: Re: Good ATM interface (WAS Re: Yucky ATM interfaces (WAS Re: Touchscreens)
Message-ID: <1991Jun24.150155.26483@guinness.idbsu.edu>
Date: 24 Jun 91 15:01:55 GMT
References: <2073@manta.NOSC.MIL>
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Organization: Boise State University - Courseware Development
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In article <2073@manta.NOSC.MIL> norton@manta.NOSC.MIL (LT Scott A. Norton,
USN) writes:
>...
>After I inserted the card and entered the PIN, I was very pleased
>when the ATM showed "Welcome to the XYZ Cash Machine, A. Scott Norton"
>Becuase the machine said my name, I was immediatly assured that it
>was progressing along correctly on the transaction.
>
>In retrospect, I would guess the machine probably got the name from the
>cards stripe, but the heartening effect was real.

About half of the ATM machines I have used insist on referring to me as A Bruce
Carter (A is my middle initial).  This is mildly annoying since I think of
myself as THE Bruce Carter... :-{)
                                     <->
Bruce Carter, Courseware Development Coordinator      bcarter@claven.idbsu.edu
Boise State University, Boise, ID  83725              duscarte@idbsu.bitnet
(This message contains personal opinions only)        (208)385-1250@phone