Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!think.com!linus!philabs!ttidca!hollombe
From: hollombe@ttidca.TTI.COM (The Polymath)
Newsgroups: comp.human-factors
Subject: Re: Yucky ATM interfaces (WAS Re: Touchscreens)
Message-ID: <27179@ttidca.TTI.COM>
Date: 25 Jun 91 21:16:16 GMT
References: <1991Jun19.233836.19040@ohmeda.com> <1991Jun20.042048.2749@Think.COM> <1991Jun20.162302.4311@cs.umn.edu> <1991Jun20.215350.18623@cunixf.cc.columbia.edu>
Organization: The Cat Factory
Lines: 26

In article <1991Jun20.215350.18623@cunixf.cc.columbia.edu> mig@cunixa.cc.columbia.edu (Meir I Green) writes:
}It seems to me that there is no reason to require so many screens.  Wouldn't it
}be simpler to make the first or last option be QUIT/END and include this in 1
}complete menu?  ...
}... One menu is more appropriate than nested menus.  The user
}ends up having to decide more than with the integrated menu alone.
}
}ie:
}
}DONE, Return my card.
}
}Cash withdrawal
}
}Deposit
}

But modern ATMs offer many more services than these.  They can transfer
money between accounts and display balances, at least.  Some can give much
more account information.  They can take deposits to multiple accounts or
loan/credit line payments.  You can't put all that on one screen.

-- 
The Polymath (aka: Jerry Hollombe, M.A., CDP, aka: hollombe@ttidca.tti.com)
Head Robot Wrangler at Citicorp                   Turn the rascals out!
3100 Ocean Park Blvd.   (213) 450-9111, x2483     No incumbents in '92!
Santa Monica, CA  90405 {rutgers|pyramid|philabs|psivax}!ttidca!hollombe