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From: Gavin.Flower@comp.vuw.ac.nz (Gavin Flower)
Newsgroups: comp.sys.acorn
Subject: Re: Repairs (was Re: Floppy drive disk errors)
Message-ID: <1991Jun24.215955.4061@comp.vuw.ac.nz>
Date: 24 Jun 91 21:59:55 GMT
References: <11238@castle.ed.ac.uk> <7961@acorn.co.uk> <11265@castle.ed.ac.uk>
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Reply-To: gavin@comp.vuw.ac.nz (Gavin Flower)
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The Archimedes is a good machine, but it still needs to have
good service to back it up.

It is essential that suitable service be assured for these machines
as only then can a professional recommend anyone to buy one and
maintain ethical standards.  Also major companies normally consider
the level of support for a micro to be very important.  Not to mention
the average home user who *DOES NOT* want to get involved with soldering
in any way.

Therfore Owens Smith's remarks may have been relevent in the days of TRS80's
*BUT NOT NOW*.  In short his comments seem to demonstrate a lack of
understanding
of the support demanded by users in todays computer market.

Come on Acorn, and get your act together!!!

-Gavin.
-- 
The main "user" of well brought up, and educated, children is the community
at large.  So if you really believe in "user pays", charge the correct users
- stop overloading parents with financial penalties.
******* These comments have no known correlation with dept. policy! *******