Path: utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!samsung!caen!spool.mu.edu!agate!ucbvax!hplabs!hpfcso!hpfcdc!perry
From: perry@hpfcdc.HP.COM (Perry Scott)
Newsgroups: comp.sys.hp
Subject: Re: HP NFS inadaquatcies ( was: HP-720 vs IBM-320 vs Sparc2)
Message-ID: <5570666@hpfcdc.HP.COM>
Date: 21 Jun 91 17:14:23 GMT
References: <1991Jun19.133356.14253@spatial.com>
Organization: HP Fort Collins, Co.
Lines: 38

>However, I'm disappointed that the mktg people
>do not take more of an active role in the Net - it would be a great place to
>get feedback on future features, etc. I suspect a number of them do read News,
>but remember that communication is a two way street.

Sigh.  I wish you should see the flames in the internal HP notesgroup
about this very issue.  Techies can be very hard on their marketing
managers.  :)  The moment of inertia for HP is pretty substantial.  Once
we get used to the idea of people not having the money to travel to all
the trade shows, things should improve.

The problem appears to be that only the low-level types (like me) read
this group.  The businessfolk that actually make the decisions about the
"cut line" are far too busy to wade through these waters.  When
low-level techies (like me) use intuition and hearsay gained from the
Net against Sales Reps who have figures ("We'll lose $X if we don't have
Y"), you can guess what a businesssman hears.

The recent Open Letter at least made some of the managers aware of News.
That was A Good Thing.  Keep it up.  Hearing from real customers has
more weight than techies repeating what they heard from real customers.


>I think very highly of HP, and am writing this in hope that others need
>a full-up NFS on HP's & Apollo's, and that HP management will move it to
>the RIGHT side of the "cut line."

We (techies) hear you.  Your grasp of reality is remarkable.

>Alek Komarnitsky

Hey, Dom - could you forward this string to the appropriate folks in
Network Marketing ?


Perry Scott
HP Ft Collins
"my views only"