Newsgroups: comp.sys.next
Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!wuarchive!uunet!gothos!jonb
From: uunet!gothos!jonb (Jon Buffington)
Subject: Re: printer fuse blows way too often
Message-ID: <1991Jun26.030842.537@gothos.uucp>
Sender: jonb@gothos.uucp
Organization: Gothos Computing
Date: Wed, 26 Jun 91 03:08:42 GMT

In article <1991Jun24.182301.20179@relay.nswc.navy.mil>  
dpaulso@k30b.nswc.navy.mil (Dave Paulson) writes:
> In the less than 10 months since I've had my NeXT, I've had the
> printer fuse blow *seven* times. I can replace the fuse, but this is
> getting to be a real hassle.  So...
> 

I just purchased a printer with a blown fuse from Businessland's firesale. I  
called NeXT and they had Motorola replace the power supply on-site. The service  
manager at NeXT said that old power supplies were sensitive to unreliable power  
sources and the new power supplies were 10x more robust.

BTW: I was _extremely_ pleased with NeXT's response to my problem after feeling  
'stuck' by Businessland. Also, a colleague (w/ no backup) had disk problems and  
a local NeXT support rep. came out and personally reloaded the OS onto the sick  
machine. I have gotten consistently the best support from NeXT compared to the  
many computer hardware vendors I have dealt with in the past 12 years. Kudos!


--
Jon Buffington						Atlanta, GA
UUCP: uunet!gothos!jonb					NeXTMail...
-- 
Jon Buffington						Atlanta, GA