Path: utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!uunet!bria!mike
From: mike@bria.UUCP (mike.stefanik)
Newsgroups: comp.unix.aix
Subject: Re: modems under delay not dropping DTR on 3003
Message-ID: <290@bria.UUCP>
Date: 22 Jun 91 03:56:57 GMT
References: <7868@spdcc.SPDCC.COM> <1991Jun17.142205.14173@pensoft.uucp> <726@curly.appmag.com>
Reply-To: uunet!bria!mike
Organization: MGI Group International, Los Angeles, CA
Lines: 13

In an article, pa@curly.appmag.com writes:
>In my case, and I don't think I am alone, this would be futile.  The
>front-line support structure does not work;  people in defect support
>have to understand that.  Comp.unix.aix is vital.

Methinks that "futile" is a bit too strong.  True enough, I have had my
problems with bewildered support people; however, in the past few months,
life has gotten considerably easier with these folk.  Give 'em a break --
a few will even suprise ya'. :-)

-- 
Mike Stefanik, MGI Inc., Los Angeles -- Opinions stated are never realistic!
"To sin by silence when they should protest makes cowards out of men." -Lincoln