Path: utzoo!telecom-request Date: 28 Jun 91 23:29:49 GMT From: "Steven M. Palm" Newsgroups: comp.dcom.telecom Subject: Measured Service Message-ID: Organization: TELECOM Digest Sender: Telecom@eecs.nwu.edu Approved: Telecom@eecs.nwu.edu X-Submissions-To: telecom@eecs.nwu.edu X-Administrivia-To: telecom-request@eecs.nwu.edu X-Telecom-Digest: Volume 11, Issue 502, Message 6 of 11 Lines: 31 Wisconsin Bell, an Ameritech company, recently switched to measured service. At least they now charge you on a per-call basis instead of unlimited calls for a flat monthly fee. My problem is this: I highly distrust their count of my phone calls. Is it possible to get them to provide me with an itemized billing? I know that my long distance carriers provide me one, and it seems that if they are going to be charging me on a per-call basis, they should provide me with a listing of those calls. Is there any way I could legally make them provide me with such a listing if they don't voluntarily offer it? Regards, Steve Fido: 1:154/600 | myamiga!smp@fps.mcw.edu | rutgers!uwm!fps!myamiga!smp | [Moderator's Note: You won't have to ask very hard. Illinois Bell sends out detailed statements on request, but you have to ask when you want one and be reasonbable in the number of requests you make. Ask them to send it to you for a couple months (you would probably have to ask each time you got the bill). If you find their count is wrong, and can prove it, I'd be surprised. When I've gotten those print outs in the past, there would only be one or two calling 'units' I could not immediatly identify, and maybe a few minutes of talking time I might have disputed had I been certain. PAT]