Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!think.com!linus!philabs!ttidca!hollombe
From: hollombe@ttidca.TTI.COM (The Polymath)
Newsgroups: comp.human-factors
Subject: Re: Yucky ATM interfaces (WAS Re: Touchscreens)
Message-ID: <27213@ttidca.TTI.COM>
Date: 26 Jun 91 19:31:04 GMT
References: <6460@ns-mx.uiowa.edu> <14450@dog.ee.lbl.gov> <1991Jun19.190746.2831@cbnewsj.att.com> <80918@eerie.acsu.Buffalo.EDU>
Organization: The Cat Factory
Lines: 26

In article <80918@eerie.acsu.Buffalo.EDU> gorman@acsu.buffalo.edu (anne-marie k gorman) writes:
}In article <1991Jun19.190746.2831@cbnewsj.att.com> avr@cbnewsj.att.com (adam.v.reed) writes:
}>In article <14450@dog.ee.lbl.gov>, jtchew@csa2.lbl.gov (JOSEPH T CHEW) writes:
}>> {Description of Satan's own ATM deleted}
}>> I'm surprised at the requirement to insert your card and enter your PIN
}>> multiple times.  Eats processor and datacomm time, eh?
}>
}>Remember, the CITIBANK ATM comes from an NYC bank. The
}[Good anti-crime argument deleted]
}
}Yeah, but Citibank operates all over NY state.  I (the poster of the 
}description of Satan's own ATM) live in Buffalo, for heaven's sake!
}If we're gonna talk about adaptive user interfaces, here's one adaptation
}crying out to be made!  :-)

Then you'll be happy to hear that Citibank is moving away from the
multiple card dip requirement.  For security you'll still have to re-enter
your PIN, but the card fumbling will be reduced. (This also eliminates one
of my headaches.  One of the qualifications my robots had to meet was the
ability to dip a card within a seven second time out).

-- 
The Polymath (aka: Jerry Hollombe, M.A., CDP, aka: hollombe@ttidca.tti.com)
Head Robot Wrangler at Citicorp                   Turn the rascals out!
3100 Ocean Park Blvd.   (213) 450-9111, x2483     No incumbents in '92!
Santa Monica, CA  90405 {rutgers|pyramid|philabs|psivax}!ttidca!hollombe