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From: emv@msen.com (Ed Vielmetti)
Newsgroups: comp.human-factors,ne.nearnet.general
Subject: Re: Telephone - user interfaces
Message-ID: <EMV.91Jun27164446@bronte.aa.ox.com>
Date: 27 Jun 91 20:44:51 GMT
References: <ENAG.91Jun27004204@gyda.ifi.uio.no> <20B8414w164w@mantis.co.uk>
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Organization: MSEN, Inc. Ann Arbor MI
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In-Reply-To: mathew@mantis.co.uk's message of 27 Jun 91 13:21:12 GMT


A reasonable voice mail system is the one that's answering the NEARNET
Hotline, 1-617-873-8730.  The menus aren't too long, and you don't
need operator assistance to look someone up by name -- punch in the
first letters of the last name on the phone and it gives you the full
name and extension of the person involved.  All it needs to know is
the email address and it's just about perfect.

--Ed