Afloyd.30 net.general utzoo!decvax!ucbvax!mhtsa!ihnss!cbosg!harpo!floyd!trb Thu Jan 14 09:55:48 1982 consumer forum (sorry, this started in net.general) My reply to the consumer forum newsgroup query was in jest. If you look at MANY of the consumer forum magazines (like this month's Common Cause, or Mother Jones this past summer, for instance,) you will see that one of their favorite targets is Ma Bell. Both of these had cover stories on us, this month's CC has a picture of an old lady who looks like she has the scars of a street fight, the MJ had a woman in bondage, representing an operator or directory assistant. These stories are often ludicrously misleading, using few examples to imply widespread havoc. I therefore got a giggle out of someone suggesting a consumer forum newsgroup. Randy, you mention an insurance company as the basis for your query. I bet that insurance companies are as deserving of having folks rave about them as we are. I don't actually put TPC in the same category as the envelope stuffing companies in the communications field... Identifiably yours, Andy Tannenbaum WECo BTL Whippany, NJ