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Path: utzoo!linus!decvax!microsoft!fluke!kurt
From: kurt@fluke.UUCP (Kurt Guntheroth)
Newsgroups: net.micro
Subject: Re: software support
Message-ID: <733@vax2.fluke.UUCP>
Date: Thu, 29-Sep-83 12:19:55 EDT
Article-I.D.: vax2.733
Posted: Thu Sep 29 12:19:55 1983
Date-Received: Sun, 2-Oct-83 20:51:24 EDT
References: <31@tpvax.fluke.UUCP>
Organization: John Fluke Mfg. Co., Everett, Wash
Lines: 12

When you buy software mail-order at a discount, you have to expect not to
get very good support.  That is why it is cheaper mail-order; because they
don't have to support it.

It is just the case that if you want your hand held, you have to go to a
store and pay very big bucks, even though you know you can get the same
software cheaper elsewhere.  The support costs money and the only way that
money can be made is by marking up the cost of software.

Kurt Guntheroth
John Fluke Mfg. Co., Inc.