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Path: utzoo!linus!security!genrad!wjh12!kendall
From: kendall@wjh12.UUCP (Sam Kendall)
Newsgroups: net.usenix
Subject: bug in Washington Hilton
Message-ID: <373@wjh12.UUCP>
Date: Mon, 12-Dec-83 21:23:05 EST
Article-I.D.: wjh12.373
Posted: Mon Dec 12 21:23:05 1983
Date-Received: Wed, 14-Dec-83 01:21:52 EST
Organization: Delft Consulting Corp., New York
Lines: 16

I called the Washington Hilton reservations number with intent to make
the following transaction:
	(1) Change my double room reservation to a single.
	(2) Reserve another single, for the guy who used to be in my
	    double.
Step (1) went successfully.  Step (2), however, was a washout; no more
singles.  Then my request to undo step (1), that is, to get my double back,
met with similar resistance!  "But I just had it less than two minutes ago,"
I fruitlessly complained.  Eventually, after I asked to speak to the
manager, and so on, I was sold back the same goods for ten dollars per night
more.  Astonishing!

I advise care for those who change their room reservations.

	Sam Kendall		  {allegra,ihnp4}!wjh12!kendall
	Delft Consulting Corp.	    decvax!genrad!wjh12!kendall