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Path: utzoo!linus!philabs!seismo!harpo!ihnp4!inuxc!inuxa!rms
From: rms@inuxa.UUCP (R Sachs)
Newsgroups: net.micro
Subject: re: Old C64 problems
Message-ID: <260@inuxa.UUCP>
Date: Mon, 16-Jan-84 09:03:30 EST
Article-I.D.: inuxa.260
Posted: Mon Jan 16 09:03:30 1984
Date-Received: Tue, 17-Jan-84 02:43:00 EST
Organization: AT&T Consumer Products Div., Indianapolis
Lines: 21

Brian Kahn commented about how his "old" C64 was not quite
compatible with Electronic Arts "Music Construction Set".
I believe some instruments did not sound right, and on occasion
some voices were missing.  I cannot offer any solutions,
but am very interested in how he and others have solved the problem.

This complaint does get at a general issue, however.
To what degree do third party software houses support their product?
I would suggest that Brian call up Electronic Arts (collect) and
find out what their customer support is really like.
EA appears to have some terrific software that can be used on the C64
(and also on 
Apple) including Pinball Construction Set and Music Const. Set.
I would think an appropriate response from EA would be to replace Brian's
disc with a more compatible version free of charge, or to suggest
a simple hardware solution, or to give him his money back.
Any comments from anyone about EA or any other software company?

Waiting for comments before I construct music or pinballs,
Rich Sachs