Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.1 6/24/83 v7 ucbopal-1.9 BSD 4.2; site ucbopal.CC.Berkeley.ARPA Path: utzoo!linus!decvax!microsoft!uw-beaver!tektronix!ucbcad!ucbvax!ucbtopaz!ucbopal!genji From: genji@ucbopal.CC.Berkeley.ARPA Newsgroups: net.followup,net.misc Subject: Re: Did you get one of these? Message-ID: <137@ucbopal.CC.Berkeley.ARPA> Date: Wed, 4-Jan-84 05:55:15 EST Article-I.D.: ucbopal.137 Posted: Wed Jan 4 05:55:15 1984 Date-Received: Fri, 6-Jan-84 04:24:08 EST References: <129@sdcsvax.UUCP> Organization: Univ. of Calif., Berkeley CA USA Lines: 14 You seem to have had an easier than average experience getting that company (Columbia House Records) off your back. I usually have to phone a company as well as write a few letters to stop undue demands. Protesting notes written on returned invoices seem never to be read-- next month another invoice with more threats will arrive; and so forth. Some years ago i made about 40 phone calls to get American Express to erase some gratuitous charges. (I'd never spend all that time today.) AmEx then used a phony name like "L. Graham" who was supposed to be the customer's "personal representative". On one phone call, the AmEx worker said he would transfer the call to this L. Graham. I protested that there was no such person and he replied "It doesn't matter. You can talk with him anyway". --Genji