Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.1 6/24/83; site cbscc.UUCP Path: utzoo!linus!security!genrad!decvax!harpo!ihnp4!cbosgd!cbscc!rlp From: rlp@cbscc.UUCP (R L Platt) Newsgroups: net.consumers Subject: Peoples Express Horror Story Message-ID: <2231@cbscc.UUCP> Date: Mon, 9-Apr-84 16:40:34 EST Article-I.D.: cbscc.2231 Posted: Mon Apr 9 16:40:34 1984 Date-Received: Wed, 11-Apr-84 01:46:15 EST Organization: AT&T Bell Laboratories , Columbus Lines: 37 About three years ago, People's Express started flying from Columbus to the East Coast, and later expanded their service to include Florida. Since I have many friends in NJ, and my parents live in Florida, I occasionally flew PE to both destinations. Service was about the same as other airlines, the planes were usually on time, and besides, they were REALLY cheap. Columbus to Newark was $39, and Columbus to Florida (direct!) was $69. My recent experiences with PE were not as pleasant. In November, my girlfriend and I decided to make a March (spring-break) reservation to fly to Florida, and visit my parents. I called PE and was told that they no longer fly direct, I had to fly Columbus to Newark, and then Newark to West Palm. Inconvenient, but for $99 one way not too bad. Suddenly, it's spring-break, our bags are packed with T-shirts, and suntan lotion, and we arrive at the airport for our flight. Suddenly, we're told the flight to Newark has been canceled! The best PE is willing to offer is priority stand-by to Newark on the next flight. This means that if there are any empty seats on the next flight to Newark, we and ~200 other people have priority for getting them. Once we get to Newark, we're on our own! Ah, but we have reservations, I think! WRONG, we have reservations, but not tickets (which are issued on the plane), so we're out of luck. Naturally, all the other airlines were booked solid (after all it was spring break). We finally gave up and went home. -- +----+ R. L. Platt /| /| AT&T Bell Laboratories +-|--+ | Columbus, Ohio | +--|-+ |/ |/ nscs!rlp +----+ (614) 860-4850