Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: version B 2.10.1 6/24/83; site bwkna.UUCP
Path: utzoo!watmath!clyde!burl!ulysses!mhuxl!houxm!hogpc!houti!ariel!vax135!floyd!whuxle!bwkna!jma
From: jma@bwkna.UUCP
Newsgroups: net.consumers
Subject: Re: Peoples Express Horror Story
Message-ID: <176@bwkna.UUCP>
Date: Fri, 20-Apr-84 16:44:24 EST
Article-I.D.: bwkna.176
Posted: Fri Apr 20 16:44:24 1984
Date-Received: Sat, 21-Apr-84 02:41:25 EST
References: <2231@cbscc.UUCP>
Organization: Bell Labs, Whippany
Lines: 25

<>
Having a ticket (in addition to a reservation) doesn't necessarily
mean anything to the PeoplExpress folks, either.  I was recently
flying PE from Boston to Newark, and arrived at the airport pretty late.
I was told they were overbooked and that I would have to wait "over
there" to see if I could get on the next (and last of the night)
flight.  It was also spring week end, so chances were pretty grim.
Immediately after sending me away, the check-in people asked if anyone
in line was continuing to another PeoplExpress city, and if they were,
to step forward for boarding.  When I asked the agent, she said
they had to do that or otherwise these people (who, being in line
after me, had arrived later than me) would be stranded in Boston.
I was able to pursuade her that if they did indeed have seats, they
ought to let those who arrived first have them.  Then, "for our
convenience" they boarded through the aft doorway of the plane, so
we got to stand out in the cold and wind; the plane was so crowded
that they had to apologize for "not being able to beverage" all of
us, and in fact were still collecting cash after the captain had turned
on the No Smoking sign in preparation to landing and we had all returned
our seatbacks and tray tables to their original upright and locked positions.
At Newark, we again had the convenience of going out the back of the
plane.

	One gets what one pays for.  Sometimes, one pays for what
one paid for (or attempted to avoid paying for).