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From: mwm@ea.UUCP
Newsgroups: net.micro
Subject: Re: re: software piracy - (nf)
Message-ID: <7100010@ea.UUCP>
Date: Thu, 19-Apr-84 15:03:00 EST
Article-I.D.: ea.7100010
Posted: Thu Apr 19 15:03:00 1984
Date-Received: Sun, 22-Apr-84 09:13:02 EST
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Nf-From: ea!mwm    Apr 19 14:03:00 1984

#R:sri-arpa:-1210300:ea:7100010:000:664
ea!mwm    Apr 19 14:03:00 1984

/***** ea:net.micro / amd70!phil /  8:06 am  Apr 16, 1984 */
There's a difference between the authors of books and the authors
of software: the former don't have to provide support. That makes
software more expensive, by a non-trival amount.

-- 
Phil Ngai (408) 988-7777 {ucbvax,decwrl,ihnp4,allegra,intelca}!amd70!phil
/* ---------- */

Software authors don't HAVE to provide support. I think doing so is a
plus for the author, in that he gets bug reports, which means he can
market a better product. Of course, if your software & documentation
are perfect (HAH!), then you don't gain by providing support. Then again,
you won't have to provide support.

	<mike