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Posting-Version: version B 2.10.1 6/24/83; site mhuxm.UUCP
Path: utzoo!watmath!clyde!burl!ulysses!mhuxl!mhuxm!lmb
From: lmb@mhuxm.UUCP (breda)
Newsgroups: net.micro.pc
Subject: Tecmar service review
Message-ID: <107@mhuxm.UUCP>
Date: Tue, 1-May-84 15:59:12 EDT
Article-I.D.: mhuxm.107
Posted: Tue May  1 15:59:12 1984
Date-Received: Wed, 2-May-84 05:38:30 EDT
Organization: AT&T Bell Laboratories, Murray Hill
Lines: 8

As of this writing, my technician and I have exceeded ten
calls in one week to Tecmar "customer service", just trying
to get a trace put on equipment they shipped to us via UPS
ten days ago.  UPS assures us that they can trace a shipment
within four days, but the Tecmar customer service rep.
doesn't agree with our info.
The equipment is a replacement for a Labmaster unit.
We are not happy with the service.