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From: dwhitney@uok.UUCP
Newsgroups: net.micro.trs-80
Subject: Re: Radio Shack Repair Policy - (nf)
Message-ID: <20500009@uok.UUCP>
Date: Thu, 12-Jul-84 12:08:00 EDT
Article-I.D.: uok.20500009
Posted: Thu Jul 12 12:08:00 1984
Date-Received: Sun, 15-Jul-84 01:58:34 EDT
References: <11@pixadv.UUCP>
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Nf-ID: #R:pixadv:-1100:uok:20500009:000:1061
Nf-From: uok!dwhitney    Jul 12 11:08:00 1984

#R:pixadv:-1100:uok:20500009:000:1061
uok!dwhitney    Jul 12 11:08:00 1984


I don't understand why you are upset with Radio Shack's refusal to repair/test
NON Radio Shack equipment.  That is part of the price you pay for mail-order
services; the distinct Lack of service you can frequently encounter.  Should
Panasonic service an RCA TV?  Would you expect Apple to repair a Radio Shack?
Now I'm not one to heap praise on Radio Shack, they've made their share of
mistakes, but by the same token lets give credit where credit is due. In my
dealings with them, I have found them to be agreeable and tolerable in the
extreme, although it did take a little jumping and screaming when I purchased
a printer from them which did not function properly.

Having been in this computer routine since high school, you learn quickly
just how valid the expression "caveat emptor" really is; mail order is a
bubbling cauldron of uncertainty. And I don't blame RS one bit for refusing
to service the foreign equipment and more than I would blame an Apple dealer
who refused to service my Radio Shack system.....

David Whitney
ctvax!uokvax!uok!dwhitney