Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: version B 2.10.1 6/24/83; site aluxe.UUCP
Path: utzoo!watmath!clyde!burl!ulysses!mhuxl!aluxe!2141smh
From: 2141smh@aluxe.UUCP (henning)
Newsgroups: net.micro.trs-80
Subject: Re: Radio Shack Repair policy
Message-ID: <269@aluxe.UUCP>
Date: Fri, 20-Jul-84 21:10:16 EDT
Article-I.D.: aluxe.269
Posted: Fri Jul 20 21:10:16 1984
Date-Received: Sat, 21-Jul-84 04:55:56 EDT
References: <432@rdin.UUCP>
Organization: AT&T Bell Laboratories, Allentown, PA
Lines: 27

****                                                                 ****
From the keys of Steve Henning, AT&T Bell Labs, Reading, PA aluxe!2141smh

=>> I disagree that Radio Shack repair people should take an "I'm
=>> dumb about that 'cause it's not RS" attitude.  While I would
=>> not expect an RS repair person to be able to fix a problem with
=>> or caused by a piece of non-RS equipment, I would expect him
=>> to at least spend a few minutes debugging the system to see if
=>> the problem is indeed being caused by the non-RS equipment. 
=>> This and many other experiences with RS bring
=>> one word to mind: CHEAP!  
=>> 
=>> Robert Perlberg

Lets say that RS agreed to fix your equipment and found that you
had made the mailorder conversion and found that they could not
repair it per the manual without disconnecting some mysterious
wire which so happened made the mailorder conversion work.
Then they put the machine back together and charged
you for taking it apart and putting it back together would you pay
or would you be CHEAP.

One more step, if they did fix it but your mailorder goody died in
the process, would you sue RS for screwing up you mailorder goody.
They certainly could not fix your mailorder goody.

Let's look in the mirror and see who is CHEAP.