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From: jml@drutx.UUCP (LeonJM)
Newsgroups: net.consumers
Subject: Re: Automatic Overcharging
Message-ID: <1051@drutx.UUCP>
Date: Fri, 7-Sep-84 10:32:38 EDT
Article-I.D.: drutx.1051
Posted: Fri Sep  7 10:32:38 1984
Date-Received: Wed, 12-Sep-84 03:23:31 EDT
References: <3021@utah-cs.UUCP>, <375@ihuxo.UUCP>
Organization: AT&T Information Systems Laboratories, Denver
Lines: 13

I once had a scanner/computer charge me the wrong price at a King Soopers
(Colorado) supermarket.  I didn't notice the difference until I was walking
out the door looking at the sales slip.  I went back to the clerk, said
that there was a discrepancy with the price.  He went back, checked the
price and then called the manager.  The manager filled out a small form
quickly then the clerk gave me back all my money for that product.  The
whole time the clerk and manager were very nice.  The manager did seem
annoyed, not at me, but at the person who marked the product wrong.  All
in all it was a rather enjoyable experience.

John Leon
AT&T Information Systems Laboratories
druny!jml