Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: version B 2.10 5/3/83 based; site houxv.UUCP
Path: utzoo!watmath!clyde!burl!ulysses!mhuxl!houxm!houxv!bjt
From: bjt@houxv.UUCP (B.TAI)
Newsgroups: net.consumers
Subject: Re: Automatic Overcharging
Message-ID: <314@houxv.UUCP>
Date: Tue, 11-Sep-84 19:08:36 EDT
Article-I.D.: houxv.314
Posted: Tue Sep 11 19:08:36 1984
Date-Received: Fri, 14-Sep-84 03:13:36 EDT
References: <3021@utah-cs.UUCP>
Organization: AT&T Bell Labs, Holmdel NJ
Lines: 13


Recently, I was shopping at a Shop-Rite store in N.J. that has
optical scanning checkouts.  I purchased an item that was on sale,
but as I was leaving the store I noticed I had been charged the
regular price for this item.  I returned to the same cashier and 
told her I had been overcharged.  She directed me to go to the
service desk and wait in line for help.  When I finally got to
the service desk lady, she told me the machine had "mis-scanned"
the label!   RIGHT!!!  She then gave me back the dime I was overcharged.
No free product.  No apologies.  And to top it off, she made no
note to do anything to correct the error.  She went on to counting
pennies.