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From: laser-lovers@uw-beaver
Newsgroups: fa.laser-lovers
Subject: Imagen is fine.
Message-ID: <783@uw-beaver>
Date: Wed, 6-Feb-85 15:52:45 EST
Article-I.D.: uw-beave.783
Posted: Wed Feb  6 15:52:45 1985
Date-Received: Thu, 7-Feb-85 03:47:16 EST
Sender: daemon@uw-beaver
Organization: U of Washington Computer Science
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From: Mark Weiser <mark@tove>

Since I have complained before in this space about one or another
aspect of Imagen's products, I just wanted to stick a note in
that I have been very pleased with their responsiveness to each
and every problem we have had (and there have been not that many).
I have never seen a company mobilize SO FAST to respond to problems.
Recent case in point: our cpu box broke, Imagen Federal Expressed
us a new one and we were back up in two days after breakage.

So, Imagen, nice job.

(Now if you could just fix that 12-point roman lower case i with
the skewed dot...)
--------------------------
Spoken: Mark Weiser 	ARPA:	mark@maryland	Phone: +1-301-454-7817
CSNet:	mark@umcp-cs 	UUCP:	{seismo,allegra}!umcp-cs!mark
USPS: Computer Science Dept., University of Maryland, College Park, MD 20742