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From: phil@amdcad.UUCP (Phil Ngai)
Newsgroups: net.followup
Subject: Re: Digital Equipment Service(DEC): Is i
Message-ID: <624@amdcad.UUCP>
Date: Thu, 7-Feb-85 01:03:58 EST
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Posted: Thu Feb  7 01:03:58 1985
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> p.s. the vaxen don't fail a whole lot, anyway. Usually, the failures come
> as "rashes"- several all at once, followed by a long quiescent period.

Speaking of failures, has anyone noticed a correlation between power
failures and increased breakdowns shortly afterwards? We had the power
go off on a Wed and an RP07 head crash the following Friday. DEC
fixed it on the morning of the first working day after we called it in.
They said it required a new HDA ($21,000) but didn't think the power
failure had anything to do with it. Since it doesn't cost them anything
to suggest we get cleaner power, I guess it really isn't a factor.
But I still wonder. Anyway, I'm satisfied with DEC field service so far.
-- 
 This is my opinion, I guess.

 Phil Ngai (408) 749-5720
 UUCP: {ucbvax,decwrl,ihnp4,allegra}!amdcad!phil
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