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Path: utzoo!watmath!clyde!cbosgd!ihnp4!zehntel!hplabs!pesnta!amdcad!decwrl!dec-rhea!dec-rex!merrill
From: merrill@rex.DEC
Newsgroups: net.suicide
Subject: L.A.S.P.C.
Message-ID: <265@decwrl.UUCP>
Date: Mon, 21-Jan-85 07:57:45 EST
Article-I.D.: decwrl.265
Posted: Mon Jan 21 07:57:45 1985
Date-Received: Wed, 23-Jan-85 09:14:19 EST
Sender: daemon@decwrl.UUCP
Organization: DEC Engineering Network
Lines: 13

You state that "one of our major problems was with repeat callers" but you
do not say what the "problem" was, except that you couldn't "deal" with
"these people".  Do you mean that you couldn't talk them "out of it"?
(I'll assume you don't mean that you were bored, fed up, or too busy to
talk with them.)

I would worry most about a one-time caller - never knowing what became of them.
With a repeat caller you have a chance to observe some interaction, maybe some
improved socialization, more openness to others, more awareness of their 
feelings, broading of interests outside of their own depression.  The "best"
outcome might be that they help talk with other callers!

RMM