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From: halle@hou2b.UUCP (J.HALLE)
Newsgroups: net.consumers,net.auto,net.wanted
Subject: Sears Garage Door Opener - Solution to Problem
Message-ID: <444@hou2b.UUCP>
Date: Mon, 18-Mar-85 11:32:24 EST
Article-I.D.: hou2b.444
Posted: Mon Mar 18 11:32:24 1985
Date-Received: Tue, 19-Mar-85 04:39:02 EST
Organization: AT&T Bell Labs, Holmdel NJ
Lines: 26
Xref: watmath net.consumers:1995 net.auto:6127 net.wanted:6060

Thank you to all who responded to my problem, especially those who read my
entire posting and thus realized that I had already checked the adjustments
and freedom of motion.

Recapping, the door would move only about six inches at a time, taking several
attempts before it opened.  The problem occurred downward also.  Force and
travel adjustments were no help and the door moved freely.

As a few people suggested, the fault was in the logic board, the so-called
RPM detector.  Replacing this part ($15 plus labor) did the trick.  It now
works fine.  But getting it fixed was another story.

I brought the head in and described the problem, including the temperature
dependency.  I told the serviceman I suspected the logic board.  He said
the IR sensor was bent so that it couldn't detect properly, so he straightened
it out and told me it checked out OK.  When I asked why it happened so
suddenly, and how could it bend all of a sudden, he had no answer, but he
assured me that it was working fine.

I reinstalled it, and it was worse than before.  I took it back, raised
hell, and got them to replace the circuit board.  It then worked fine.

I now have a working opener.  Would I buy another Sears opener?  I really
don't know.  It seems to have better features, regardless of the price,
but I question its reliability, especially since at least three other people
on the net have had the same problem.