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Path: utzoo!watmath!clyde!cbosgd!ihnp4!rduxb!2141smh
From: 2141smh@rduxb.UUCP (henning)
Newsgroups: net.consumers
Subject: Re: Loud telephone clicks
Message-ID: <340@rduxb.UUCP>
Date: Thu, 28-Mar-85 11:16:08 EST
Article-I.D.: rduxb.340
Posted: Thu Mar 28 11:16:08 1985
Date-Received: Fri, 29-Mar-85 01:13:33 EST
References: <7583@rochester.UUCP> <306@ttidcc.UUCP>
Organization: AT&T Bell Laboratories, Reading, PA
Lines: 19

> A complaint call to your phone company should do the trick.  Phones  aren't
> supposed to do that and the phone company knows how to fix it (I think they
> install a capacitor somewhere in the handset). ...


****                                                                 ****
From the keys of Steve Henning, AT&T Bell Labs, Reading, PA rduxb!2141smh

The "Bell phone companies" don't own, lease, sell, or fix telephones anymore
in most places.  Most leased "Bell" phones are actually AT&T phones and are
usually handled in "AT&T Phone Stores".  Most "Bell phone companies" charge
about $25 to come out and tell you that the click is due to a faulty phone
which they won't fix since it is not theirs to fix.  For about 25 or 30
years Western Electric phones have had varistors installed across the speaker
in the earpiece to limit the loudness of clicks.  In fact we call this
varistor a click reducer.  If you have a Western Electric telephone without
a click reducer, I would return it to the AT&T phone store to get one.

One clarification, Western Electric is a trademark of AT&T.