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From: jer@peora.UUCP (J. Eric Roskos)
Newsgroups: net.rec.photo
Subject: Re: Fujica Mount Other mounts vary in Price
Message-ID: <785@peora.UUCP>
Date: Fri, 5-Apr-85 09:25:44 EST
Article-I.D.: peora.785
Posted: Fri Apr  5 09:25:44 1985
Date-Received: Sat, 6-Apr-85 03:16:43 EST
References: <2720011@acf4.UUCP> <257@uvaee.UUCP>
Organization: Perkin-Elmer SDC, Orlando, Fl.
Lines: 36

> Another thing to watch out for is the lens maker's USA warrantee vs. the
> store's own warrantee. In order to cut costs, some outfits will import

There's another variation of this you need to watch out for.  I recently
ordered a Canon lens from Lucky's Photo here in Fla by mail order (they
advertise in Modern Photography).  I called first and asked what was the
amount, total, I needed to pay, and they told me $x.  But after sending in
my $x I got a form letter -- apparently they do this regularly -- saying
I should call them "so they could complete my order".  When I called, they
told me that the price listed was for a lens without the USA warranty, and
further that they didn't HAVE such a lens, and that I would have to pay
an extra $20 for the USA warranty.

My best experiences have been with 47th St. Photo.  They are always very
prompt in filling the order, and have never attempted any "tricks".

I've also ordered paper with no problems from Executive Photo Supply (one
of the few places I've been able to find that carry 5x7 Ektacolor 74 RC
paper; around here they claim "Kodak doesn't make it").

One other thing -- the postal regulations require that if a company cannot
fill your order in 30 days and did not tell you when you ordered that they
couldn't, they must offer to refund your money.  Not doing so is illegal.
If you can't get the problem corrected, I've found the DA's office in the
county in which the dealer is located is the most productive. (The BBB
can't do anything except call up and complain, and list your complaint in
their files; the time to call the BBB is BEFORE you order.) [The above
paragraph should not be construed as legal advice; I am not a lawyer, only
someone who has bought many things by mail order and successfully resolved
problems with dishonest mail order vendors in the past.  The post office
has various pamphlets which describe your legal rights in detail.]
-- 
Full-Name:  J. Eric Roskos
UUCP:       ..!{decvax,ucbvax,ihnp4}!vax135!petsd!peora!jer
US Mail:    MS 795; Perkin-Elmer SDC;
	    2486 Sand Lake Road, Orlando, FL 32809-7642