Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.2 9/18/84; site bbnccv.UUCP Path: utzoo!watmath!clyde!burl!ulysses!mhuxr!ihnp4!bbnccv!ldenenbe From: ldenenbe@bbnccv.UUCP (Larry Denenberg) Newsgroups: net.auto,net.legal Subject: Re: what to do after auto accident? Message-ID: <263@bbnccv.UUCP> Date: Wed, 24-Apr-85 11:16:00 EST Article-I.D.: bbnccv.263 Posted: Wed Apr 24 11:16:00 1985 Date-Received: Thu, 25-Apr-85 04:37:03 EST References: <1137@phoenix.UUCP> <481@tellab1.UUCP> Reply-To: larry@harvard.UUCP (Larry Denenberg) Organization: Bolt Beranek and Newman, Cambridge, MA Lines: 14 Xref: watmath net.auto:6543 net.legal:1600 Summary: Be absolutely certain that you check the insurance company's calculation of "book value." When my car was totalled about two years ago, the company (Aetna) sent me an absurdly low figure. They claimed to be averaging the values specified in the two "books" (NADA Bluebook and NMR Redbook) but each computation was just a little off. They used the wrong tables or codes, calculated the mileage adjustment improperly, deducted $75 for a missing radio even though the book stated that a radio was $75 extra if present, and so forth. After I pointed all this out they simply paid according to my calculations---an extra $240. I was always a bit suspicious that each of their errors was in their favor, and that they were so quick to adopt my corrections without comment. Larry Denenberg larry@harvard