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From: gkloker@utai.UUCP (Geoff Loker)
Newsgroups: net.cooks,net.flame
Subject: Re: Those twits at McDonalds have done it to me for the last time!
Message-ID: <448@utai.UUCP>
Date: Tue, 23-Apr-85 10:15:41 EST
Article-I.D.: utai.448
Posted: Tue Apr 23 10:15:41 1985
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>      . . .   Yes, this is nasty, and somewhat humiliating
>     for the unfortunate employee you pick on.  It IS good for a laugh, though,

Why is there such a streak of cruelty in people that they want to pick on 
someone just for doing their job (and who is getting paid bare minimum at 
that)?  I have learned from my time doing menial jobs (such as working at
McDonald's) what it is like to have to deal with real jerks who seem to
feel that I should be punished for trying to my best, and what it is like
to come across someone who makes you feel that what you are doing is 
worthwhile.  The latter type of person seems to realize that working for
a place such as McDonald's is not fun & games -- that employees have to
work their butts off for a meager nickel raise at the end of the year;
and that even a lowly menial can have a hard day and ***does*** has feelings
too.  They also seem to realize that it doesn't take a lot on their part
to establish a good rapport between them and the employee -- a smile, some
kind words, a little bit of politeness.  I remember that such people were
a pleasure to come across and a pleasure to serve.  And, oddly enough, I
was more careful in serving them than I was in serving someone who seemed
to feel that I was their personal slave or whipping boy.  (Hint, hint, to
those of you out in net-land that always seem to have trouble with getting
your orders right.)  Another thing I found was that, after helping someone
who was nice to me, I was far more inclined to be nice to the customers
who came after that person -- after serving a grouch or a jerk, it was
harder to feel good about serving the next person.  

So, please do ***not*** fill up the networks with methods of "getting back"
at people just doing their jobs.  (If that's your attitude, then you deserve
rotten treatment.)  Maybe, just maybe, if you tried thinking of the person
serving you instead of just yourself, it would make them feel better, it 
would make you feel better, and you might just get better service.