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From: jak@talcott.UUCP (Joe Konstan)
Newsgroups: net.flame
Subject: Re: all this McDonalds Stuff
Message-ID: <424@talcott.UUCP>
Date: Mon, 29-Apr-85 19:33:50 EDT
Article-I.D.: talcott.424
Posted: Mon Apr 29 19:33:50 1985
Date-Received: Wed, 1-May-85 06:16:15 EDT
Distribution: net
Organization: Harvard University
Lines: 37

[does anybody still have this bug?????????]

     Yes, I too can get annoyed by McDonalds help, particularly the
incompetent ones.  Just last week I ordered 2 double cheese burgers,
fries and a drink (not too complicated) and while I don't object to the
"Is that all?" or "Would you care for an Apple pie?"  I do think it is
unreasonable for it to take over 8 minutes when the FOOD IS ALREADY
THERE (apparantly this server had difficulty reading the cash register
display).  I also really hate the slow service based on complete
senselessness.  Back at home we have a McD's where if you order 6 items,
they make 7 trips to put the order together.

     Who is to blame?  I'd say everyone.  I've seen a bunch of really
good managers, but they always seem to either leave themselves, or have
such a high employee turnover rate, because nobody intelligent is
willing to work there for long.  At the same time, I've seen real
as*holes of managers, who probably aren't even competent to run cashiers
(internal promotion?:-)  Yet, at other fast-food places, you can find
good help (occasionally).  I was in what I believe to be the only Purdue
chicken restaurant, and was shocked when the server said "I hope you
don't mind waiting, but the pieces that are here are not good enough to
be served."  Even at a McD's, I've seen the manager himself filling my
order after he couldn't understand what was taking so long.

One final gripe--why is it that these people have to fight over food.
Too many times, after hearing the blaring "waiting on a Big Mac," I find
that some other server is fighting with my own over who is entitled to
the first one out.  While I guess it is nice to believe that they are
trying to be helpful, a little organization, and maybe some pink slips,
could go a long way.

By the way, is it true that over 90% of the McD's were established on 20
year franchises, reverting back to Ray Krok's estate (adding millions of
millions more)?

Mithrandir
jak@talcott