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Path: utzoo!linus!philabs!cmcl2!seismo!umcp-cs!gymble!lll-crg!dual!zehntel!zinfandel!dave
From: dave@zinfandel.UUCP
Newsgroups: net.micro.cbm
Subject: MSD Drives
Message-ID: <1829@zehntel.UUCP>
Date: Fri, 26-Apr-85 04:19:08 EDT
Article-I.D.: zehntel.1829
Posted: Fri Apr 26 04:19:08 1985
Date-Received: Mon, 29-Apr-85 05:41:54 EDT
Sender: berry@zehntel.UUCP
Organization: Zehntel Automation Systems Inc, Walnut Creek CA
Lines: 28
Nf-ID: #N:zinfandel:19800025:000:1000
Nf-From: zinfandel!dave    Apr 24 13:18:00 1985

I purchased an MSD dual drive a couple of months ago and started having
problems from the start with (gulp) overheating.  After a couple of hours
of use (at room temperature), some of the files I was working on would
get damaged.  It would no longer successfully 'new' diskettes either.

There is a happy ending.  I called MSD, they gave me authorization to 
return it to the factory.  It only took a total of 13 days from the time
I dropped the old one off at the UPS office util I received the new one
(yes, they sent me a new drive)!  I only have played with the new drive
for a couple of minutes, but even so it has a 'cleaner' sound to it.
The old one had kind of a scraping sound.

Conclusion:  MSD is *very* responsive to problems.  They must have shipped
the drive back to me the same day!

- dave -


Dave Funk
Zehntel, Inc.
2625 Shadelands Drive
Walnut Creek, CA  92598
(415) 932-6900 x309

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