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Posting-Version: version B 2.10.2 8/28/84; site lll-crg.ARPA
Path: utzoo!linus!philabs!cmcl2!seismo!umcp-cs!gymble!lll-crg!brooks
From: brooks@lll-crg.ARPA (Eugene D. Brooks III)
Newsgroups: net.news,net.legal
Subject: Re: Re: Did I blow it?  (Tektronix take note)
Message-ID: <545@lll-crg.ARPA>
Date: Thu, 25-Apr-85 00:02:25 EST
Article-I.D.: lll-crg.545
Posted: Thu Apr 25 00:02:25 1985
Date-Received: Sat, 27-Apr-85 00:20:32 EST
References: <345@boulder.UUCP> <953@ulysses.UUCP>
Distribution: net
Organization: Lawrence Livermore Labs, CRG group
Lines: 28
Xref: linus net.news:2607 net.legal:1228

> 	Almost a month ago, I posted a request to net.graphics concerning
> color hardcopy devices (the message I posted is repeated at the end of this
> article).  In the message I indicated that I was currently using Tektronix
> terminals with attached plotters of unspecified brand and model number.  I
> stated that the situation was unacceptable, since there were severe reliability
> problems with the plotters.
> 
> 	Last Friday, I got a call from the local Tektronix sales rep who (1)
> offered to sell my one of their fancy $5K (I don't remember the exact price)
> plotters that was "much more reliable," and (2) informed me that her higher-
> ups at Tek were not at all pleased that I had posted an article from which
> people could infer that Tektronix equipment was unreliable, and stated
> (I paraphrase here) "Tektronix was not planning to take any action against me,
> but we are increasingly concerned about this kind of posting, and feel that we
> will have to take action against people who post that sort of message in the
> future."
> 

I would suggest dealing with such sales persons by asking for the name and
phone number of their supervisor.  I would then call he/she boss and complain
about the rather coarse threating manner in which the sales staff is treating
customers.  I would reccomend to the manager that if such treatment by sales
people continues that you would not buy any more tek products and that you
would also reccomend to every one in netland to not buy tek products until their
sales staff learns to treat customers better.

Do you hear me over there in tekland?  If you know what is good for sales
you will FIRE said sales person.