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From: nxn@ihuxm.UUCP (Dave Nixon)
Newsgroups: net.travel,net.consumers
Subject: Re: Buying china in London
Message-ID: <1277@ihuxm.UUCP>
Date: Mon, 20-May-85 14:53:15 EDT
Article-I.D.: ihuxm.1277
Posted: Mon May 20 14:53:15 1985
Date-Received: Tue, 21-May-85 07:02:26 EDT
References: <559@terak.UUCP>
Organization: AT&T Bell Laboratories
Lines: 24
Xref: watmath net.travel:1421 net.consumers:2312

> While visiting London the first week of last October, my wife and I
> ordered a full set of dinner china from the Reject China Shop .....
> After 3 months, we received a partial shipment (approx 15% of the
> original order).  ...... and now they are saying that
> the situation should be straightened out within the next 6 months (!!!).
> .......  We have lost all patience, but know of nothing we can do.
> -- 
> Doug Pardee -- Terak Corp. -- !{ihnp4,seismo,decvax}!noao!terak!doug

The UK Post Office Workers were on strike some time in April. I don't know
when the strike began, but it is now settled.

Should your china not arrive soon, I suggest you write a polite threatening
letter to RCS, explaining that you will send a copy to the travel editor of
every major U.S. newspaper. Should this fail to produce results, there are
consumer protection organizations that you can complain to.
I think there is a U.K. government organization called something like
"The Office of Fair Trading." What you need is a copy of the London Phone book.
Your library might have it.
There used to be (5 years ago) a weekly BBC(ITV?) program solely devoted
to long winded consumer horror stories that was very humorous (and effective
in getting action). Esther Rantzen was the host.

Dave Nixon	AT&T Information Systems	ihnp4!ihuxm!nxn