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Path: utzoo!watmath!clyde!burl!ulysses!mhuxr!ihnp4!ihlpg!jcjeff
From: jcjeff@ihlpg.UUCP (Richard Jeffreys)
Newsgroups: net.travel,net.consumers
Subject: Re: Buying china in London
Message-ID: <503@ihlpg.UUCP>
Date: Mon, 20-May-85 15:50:05 EDT
Article-I.D.: ihlpg.503
Posted: Mon May 20 15:50:05 1985
Date-Received: Tue, 21-May-85 07:03:33 EDT
References: <559@terak.UUCP> <1277@ihuxm.UUCP>
Organization: AT&T Bell Laboratories
Lines: 39
Xref: watmath net.travel:1422 net.consumers:2313

> > While visiting London the first week of last October, my wife and I
> > ordered a full set of dinner china from the Reject China Shop .....
> > After 3 months, we received a partial shipment (approx 15% of the
> > original order).  ...... and now they are saying that
> > the situation should be straightened out within the next 6 months (!!!).
> > .......  We have lost all patience, but know of nothing we can do.
> > -- 
> > Doug Pardee -- Terak Corp. -- !{ihnp4,seismo,decvax}!noao!terak!doug
> 
> The UK Post Office Workers were on strike some time in April. I don't know
> when the strike began, but it is now settled.
> 
> Should your china not arrive soon, I suggest you write a polite threatening
> letter to RCS, explaining that you will send a copy to the travel editor of
> every major U.S. newspaper. Should this fail to produce results, there are
> consumer protection organizations that you can complain to.
> I think there is a U.K. government organization called something like
> "The Office of Fair Trading."

The Organization does exist and, that is the correct title of the Office.

> What you need is a copy of the London Phone book. Your library might have
> it.
> There used to be (5 years ago) a weekly BBC(ITV?) program solely devoted
> to long winded consumer horror stories that was very humorous (and effective
> in getting action). Esther Rantzen was the host.
> Dave Nixon	AT&T Information Systems	ihnp4!ihuxm!nxn

The program is still running on the Beeb. Title is "That's Life!" 
-- 
 [ I'm bitten by the Rock and Roll disease;
                    Oh, won't you help me make a record ?  Please ? - Fanny ]
------------------------------------------------------------------------------
||      From the keys of Richard Jeffreys ( British Citizen Overseas )      ||
||              employed by North American Philips Corporation              ||
||              @ AT&T Bell Laboratories, Naperville, Illinois              ||
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||  General disclaimer about anything and everything that I may have typed  ||
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