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Path: utzoo!linus!philabs!cmcl2!seismo!mcvax!diku!holst
From: holst@diku.UUCP (Christensen)
Newsgroups: net.micro.mac,net.micro.apple
Subject: Problems with repair of Apple machines.
Message-ID: <947@diku.UUCP>
Date: Fri, 10-May-85 00:06:57 EDT
Article-I.D.: diku.947
Posted: Fri May 10 00:06:57 1985
Date-Received: Sun, 12-May-85 00:13:48 EDT
Organization: DIKU, U of Copenhagen, DK
Lines: 28
Xref: linus net.micro.mac:1304 net.micro.apple:1588


     Yesterday my friend's mac made smoke signals (blue smoke came out
from the top). When he called his supplier, he was told that they didn't
have any spare parts, and that they had to order them in the US, so he is 
now without his mac for at least a month.
     This might not be so bad, but my friend is an Apple distributor, and
his supplier is the danish importer, so this means that there is NO spare
parts to a mac in Denmark, and that every time something goes wrong, the
parts have to be imported from the US.
     Is this normal ? Why do I feel it is wrong to wait for a month to get
your mac back ?
     By the way, the problem with the mac was that the high-voltage part
broke down (don't ask me what that means, but that was what the importer
said).
     This suddently make me realize, that I orderd a repair os my disk II
for my old Apple II in november last year, and i am still waiting...
     

     Have anybody else had problems with getting your Apple running after a
breakdown ? What can one do, if the importer havn't got the parts ?

     Thanks in advance

     Bo Holst-Christensen
     Institute of Datology,
     University of Copenhagen

     holst@diku.UUCP