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Path: utzoo!watmath!clyde!burl!ulysses!mhuxr!mhuxt!houxm!vax135!cornell!uw-beaver!uw-june!entropy!dataio!bright
From: bright@dataio.UUCP (Walter Bright)
Newsgroups: net.micro,net.micro.pc
Subject: Mail order
Message-ID: <670@dataio.UUCP>
Date: Wed, 29-May-85 14:14:31 EDT
Article-I.D.: dataio.670
Posted: Wed May 29 14:14:31 1985
Date-Received: Sat, 1-Jun-85 00:28:43 EDT
Organization: Data I/O Corp., Redmond WA
Lines: 23
Xref: watmath net.micro:10583 net.micro.pc:4085

I am posting this account of my experiences in order to save someone
a lot of trouble (by not dealing with this company).

Two months ago, I ordered a 33 meg disk drive for my PC from PC's Limited,
a mail order house in Austin, Texas. The drive arrived a week later. The
problems with the drive were:

	1) It was dead on arrival.
	2) The documentation was terrible.
	3) There were programs on the supplied floppy with no
	   explanation of what they were for.

I called up PC's Limited, got an RMA #, and returned the junk by
registered mail. 1 week later I got another one. This one was also
dead on arrival (I carefully followed their lack of instructions
in installing it, having to do a lot of guessing). I called up
PC's Limited again (they won't talk to you on their toll-free number,
you must call their toll number), got another RMA # and send that
junk back too. That was some weeks ago. I have not heard from them
since. They do not return my phone calls. The clincher was that
I was charged for BOTH disk drives! I am now out nearly
$3000 and have nothing to show for it. I am currently pursuing other
avenues to try and get my money back.