Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP
Posting-Version: version B 2.10.2 9/18/84; site kvue.UUCP
Path: utzoo!linus!philabs!cmcl2!seismo!ut-sally!oakhill!kvue!stone
From: stone@kvue.UUCP (Anthony Stone)
Newsgroups: net.travel
Subject: Airline computers down for reprogramming???
Message-ID: <195@kvue.UUCP>
Date: Thu, 30-May-85 01:48:13 EDT
Article-I.D.: kvue.195
Posted: Thu May 30 01:48:13 1985
Date-Received: Sat, 1-Jun-85 14:33:51 EDT
Distribution: net
Lines: 21

How many times has this happened to you? You call an airline to make a
reservation and are told, "We can't give quote you a fare now because
*they* are reprogramming our computer."

I've been told this both during the day and at night. One airline told me at
11pm that their system would be down until 5am!! When this happens the 
reservations agents usually put you on hold for a couple of minutes while
they "check with their fare department." This can be very frustrating when
you're calling People Express long distance.

Here's my question: Is this really a new program they're installing/debugging?
Or can they not change fares without taking the whole system down? Good grief,
if I installed a new kernel on our system three times a day I'd have some very
unhappy users.

And yes, I do use travel agents whenever convenient.

---
Anthony Stone
KVUE-TV
{ihnp4,seismo,gatech,harvard,ctvax,nbires,ucb-vax}!ut-sally!kvue!stone