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From: phil@amdcad.UUCP (Phil Ngai)
Newsgroups: net.consumers
Subject: ATT perceived as threatening?
Message-ID: <2126@amdcad.UUCP>
Date: Fri, 26-Jul-85 01:00:23 EDT
Article-I.D.: amdcad.2126
Posted: Fri Jul 26 01:00:23 1985
Date-Received: Sat, 27-Jul-85 03:23:28 EDT
Organization: AMDCAD, Sunnyvale, CA
Lines: 20
Keywords: equal access, confused consumers

My sister, who lives on the other side of the country from me, recently
got a note from her RBOC asking her to choose a long distance carrier.
She didn't understand the concept of equal access and just threw out
the note. A little while later, ATT sent her a note expressing concern
that she hadn't chosen any carrier, much less ATT. If she doesn't choose,
she will be assigned in a lottery to a long distance carrier. Of course,
ATT didn't like that idea. Apparently, the way ATT expressed themselves
came across to my sister as a threat and she got mad at them, threw
ATT's note out, and signed up with MCI. Now, I think she screwed herself
because she probably can't call my parents on MCI, but still, if other
people are reacting this way, I think ATT has a problem.

Any comments?
-- 
 There are two kinds of people, those who lump people in groups and
 those who don't.

 Phil Ngai (408) 749-5720
 UUCP: {ucbvax,decwrl,ihnp4,allegra}!amdcad!phil
 ARPA: amdcad!phil@decwrl.ARPA