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From: ted@bcsaic.UUCP (ted jardine)
Newsgroups: net.micro.apple
Subject: Re: Softronics - Amazing upgrade policy
Message-ID: <202@bcsaic.UUCP>
Date: Fri, 2-Aug-85 17:58:42 EDT
Article-I.D.: bcsaic.202
Posted: Fri Aug  2 17:58:42 1985
Date-Received: Tue, 6-Aug-85 11:29:17 EDT
References: <227@mb2c.UUCP>
Reply-To: ted@bcsaic.UUCP (ted jardine)
Distribution: net
Organization: Boeing Computer Services AI Center, Seattle
Lines: 38

In article <227@mb2c.UUCP> jed@mb2c.UUCP (John Duncan) writes:
> ...
>Here's the update policy (their exact words, not mine):
>
>	UPDATE POLICY:
>	1) Original Softerm to Softerm 2 or Softerm 2c
>	   a) $100 fee
>	   b) Program diskette label or Program Diskette
>	   c) Title page of manual (contains serial number)
>	2) Softerm 2 to Softerm 2c
>	   a) $100 fee
>	   b) Warranty registration must be on file
>	   c) return the keypad expander circuit board
>
>Don't get me wrong, I love these people; they have in my opinion the best
>terminal programs going on the Apple II series, bar none.  But these fees
>seem a bit steep for a program with a list price of $195.
>
>Please don't take this as a rub against this product, I just hope that
>no one makes the mistake of thinking that they can upgrade to the new
>product for any reasonable amount of money.  If you want the version without
>the circuit card that uses the extra memory in the 128K IIc/e, make sure you
>get Softerm 2c *THE FIRST TIME*.

I can't comment on the contents of the bulletin board that you quote, but I
was an owner of Softerm-2 and was provided a Softerm-2c package (complete)
for $50, the title page of the old manual, the keypad expander card, and the
program diskettes.  The new package is great on my Apple //e (enhanced) --
almost the same as the previous package, and the almost difference is not
essential, just cosmetic.  I wouldn't EXPECT a company to upgrade for less
than the full price, so am pleased with the Softronics policy even if it were
to cost $100.  There are several companies that I've come across that charge
full price for an upgrade.

TJ (with Amazing Grace) The Piper
(aka Ted Jardine)
Boeing Artificial Intelligence Center
...uw-beaver!uw-june!bcsaic!ted