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Path: utzoo!watmath!clyde!burl!ulysses!mhuxr!mhuxn!ihnp4!inuxc!pur-ee!uiucdcsb!faiman
From: faiman@uiucdcsb.Uiuc.ARPA
Newsgroups: net.audio
Subject: Re: "Don't Buy Brand X" type of advice
Message-ID: <5700093@uiucdcsb>
Date: Tue, 27-Aug-85 09:44:00 EDT
Article-I.D.: uiucdcsb.5700093
Posted: Tue Aug 27 09:44:00 1985
Date-Received: Fri, 30-Aug-85 20:03:19 EDT
References: <911@uscvax.UUCP>
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Nf-ID: #R:uscvax.UUCP:-91100:uiucdcsb:5700093:000:876
Nf-From: uiucdcsb.Uiuc.ARPA!faiman    Aug 27 08:44:00 1985


Chalk up one more vote against Technics repair service.  When a cassette
unit, that I've had for about four years, devoloped end-of-tape distortion
problems, I took it to a local dealer who also ran a repair shop.  The unit
was in and out three times in as many months, as various transport parts
were replaced at random, and still the problems persisted.  When the guy
eventually gave up, they did at least have the courtesy to refund my money.
I then had the unit sent, through another dealer, to a repair facility in
the Chicago area.  After two months of silence, I began to telephone, and
was given a variety of excuses for the delay, the most common being that
"special" parts had to be ordered.  The unit was eventually returned four
months after I had taken it in.  Accompanying the charge slip was the
cryptic note: "Adjusted cassette mechanism - 1 1/2 hours.  $30."