Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.1 6/24/83 SMI; site emacs.uucp Path: utzoo!watmath!clyde!burl!ulysses!gamma!epsilon!zeta!sabre!petrus!bellcore!decvax!cca!emacs!pz From: pz@emacs.uucp (Paul Czarnecki) Newsgroups: net.auto Subject: Re: dodge omni repair bill Message-ID: <144@emacs.uucp> Date: Fri, 30-Aug-85 08:38:04 EDT Article-I.D.: emacs.144 Posted: Fri Aug 30 08:38:04 1985 Date-Received: Sun, 1-Sep-85 05:08:12 EDT References: <129@emacs.uucp> Organization: CCA Uniworks, Wellesley, MA Lines: 82 Keywords: omni repair dodge shaft results I posted this a little while back, I've since gotten some results. --- edited original article ---- oo 1981 Dodge Omni, 63k miles, 2.2l oo oo I had it repaired at the local Dodge Dealer (Silver Lake Dodge, oo Wellesley, MA) and I think the bill was way too high. oo oo Transmission Fluid/Filter $66.30 ;labor oo Check Brakes 70.20 ;labor oo Misc Materials 25.95 oo Shop Materials 13.65 oo ------ oo 176.10 oo oo Coil/Wires Installed 97.50 ;labor oo Cables 22.62 ;parts oo Coil 30.80 ;parts oo Sealer 4.38 ;parts oo Shop Materials 9.75 oo Tax 2.89 oo ------ oo 167.94 oo oo I wanted the transmission (manual) fluid replaced ... I couldn't do it oo myself because there was no drain plug! The was a fill plug up high on oo the side but no drain. I presume they took the side off and watched the oo fluid spill out. oo oo The second bill was to solve the "stumbling/stalling when wet" problem. oo I have had the wires, distributor cap replaced before to no avail. They oo said the bad coil could have caused the cap/wires to fail. The sealant oo was used to "waterproof the computer" (can you imagine spraying oo scotchguard on your vax? :-) oo oo pZ oo I sent letters to Chrylser in Detroit and Massachusetts, the Boston Area Better Business Bureau, and the slime molds themselves, Silver Lake Dodge. These letters were sent on July 16, 1985. Just yesterday, August, 29, I got a letter from the BBB which contained a photocopy of a letter from SLD. It read: (un corrected) ----- Dear Anne Baker Re Paul Czarnicki In reviewing the repair orders and mr Czarnicki letter of complaint, Silver Lake Dodge is willing to reduce the labor on repair order 2061. The reduction will be from 2.5 hrs to 1.0 hrs a reduction of 58.50. This reduction is because of the inconvenience Mr Czarnicki incountered. Inconvience was a fault of both Parties involved. If this settlement is satisfactory, please contact me at the dealership and I will issue a check to Mr Czarnicki Sincerely Paul G. Chella Director of Service/Parts ----- Now, repair order 2061 is the one for coil and wires. In my letter I asked that it be completely refunded since the repairs did not help the car at all. On the other hand, I can get something back from them, maybe I should take it. But, if I say I am not satisfied, then SLD might settle for more. They still have not formally addressed the misc and shop materials. Has anyone else been in a similar situation??? pZ -- Paul Czarnecki Uniworks decvax!{wanginst!infinet, cca}!emacs!pz 20 William Street emacs!pz@cca-unix.ARPA Wellesley, MA 02181 (617) 235-2600