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Path: utzoo!watmath!clyde!burl!ulysses!mhuxr!mhuxn!ihnp4!qantel!dual!lll-crg!gymble!umcp-cs!cvl!elsie!cecil!keith
From: keith@cecil.UUCP (keith gorlen)
Newsgroups: net.unix-wizards,net.works
Subject: Re: Problems with Masscomp
Message-ID: <42@cecil.UUCP>
Date: Thu, 12-Sep-85 10:51:35 EDT
Article-I.D.: cecil.42
Posted: Thu Sep 12 10:51:35 1985
Date-Received: Sun, 15-Sep-85 09:38:22 EDT
Organization: NIH-CSL, Bethesda, MD
Lines: 17
Xref: watmath net.unix-wizards:14837 net.works:1134

My experience with Masscomp has been similar to that of Charlie Perkins.
We have had our system for two years, and have had very few hardware
problems; when we do have a problem it is promptly fixed.  As a result,
system availability is about 99%.

There are software problems, but telephone support has been good.  On
several occasions the person who wrote the code has spent hours on the
phone to get a problem resolved.

Overall, I think the Masscomp has excellent data acquisition and scientific
data processing capabilities combined with mediocre graphics.  Hopefully
the graphics will be better on their soon-to-be announced new product line.

(The above opinions are my own, obviously!)

-- 
Keith Gorlen	seismo!elsie!cecil!keith


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