Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.1 6/24/83; site isosvax.UUCP Path: utzoo!linus!philabs!cmcl2!seismo!hao!noao!terak!asuvax!isosvax!wb7asr From: wb7asr@isosvax.UUCP (Tom Boza, WB7ASR) Newsgroups: net.ham-radio Subject: Quality of ICOM radios Message-ID: <240@isosvax.UUCP> Date: Tue, 8-Oct-85 12:43:54 EDT Article-I.D.: isosvax.240 Posted: Tue Oct 8 12:43:54 1985 Date-Received: Sat, 12-Oct-85 06:19:22 EDT Organization: Intel Corp, Phoenix (Deer valley), AZ Lines: 58 8th of October, 1985 WB7ASR Thomas A. Boza 10627 N. 38th Ave. Phoenix, Arizona 85029 HOME: 602-938-0004 WORK: 602-869-4387 ICOM Corp. 2380 116th Ave. N.E. Bellevue, Wash. 98004 206-454-7619 I'm sending in my ICOM, IC-47A, UHF transceiver, Serial Number 01862, and one HM-23 microphone for repair, per telephone conversation with Tom Moore, on October 7th, 1985. Tom stated that the repair cost will be $45.00 per hour, for labor, plus parts. The problem with the radio is that it has an intermittent transmit, both on high and low power settings. The LEDs indicate that transmit power is being delivered, but no RF or audio is being emitted. At times, it will transmit with full power into my "Bird" watt meter and dummy load, and then quit. I am becoming VERY disillusioned with ICOM products. I only owned this radio for five months, and already have to send it in for repairs. It's only two months out of warranty. What really aggravates me, this is not the first time an ICOM product has given me problems. At the same time I bought this radio, I purchased the matching two meter radio, the IC-27A. The IC-27A had a similar problem. Within one month after purchase, the PLL circuit went out and it would not transmit or receive. Luckily, the entire radio was replaced under warranty, from the dealer. Currently, my replacement IC-27A has developed a small, but noticeable problem. About once or twice a week, the radio will jump frequency and loose the frequency that was programmed into that memory location. I'm living with this problem for the time being. Also, eight months ago, I purchased an ICOM IC-271A, two meter all mode transceiver. I had to replace that radio THREE times, under warranty, before I got one that would work for any length of time. I selected ICOM products, because I thought I was getting top shelf, state-of-the-art, quality radios. The way that my ICOM products are holding up, I'm VERY sceptical of ever buying any ICOM products again. By adding the cost for this repair and UPS charges to the total cost of the radio, I am paying more than your competitors equal value radio. This also doesn't take into consideration, my time spent dealing with broken radios. I do own several Kenwood and Yaesu radios, and I have never had one problem with any of them. Once the repairs are made, please notify me either by telephone, to my day time business number, or by letter, to my home address. I will then send a check to you for the repairs. What type of warranty will I receive with the repair of this radio ? All the above mentioned warranty replacements are documented. Thank You __________________________ Thomas A. Boza, WB7ASR