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From: markus@fluke.UUCP (Mark Hastings)
Newsgroups: net.micro
Subject: RE: cheap modems
Message-ID: <969@vax2.fluke.UUCP>
Date: Tue, 15-Oct-85 13:59:46 EDT
Article-I.D.: vax2.969
Posted: Tue Oct 15 13:59:46 1985
Date-Received: Thu, 17-Oct-85 01:25:57 EDT
Reply-To: markus@fluke.UUCP (Mark Hastings)
Organization: John Fluke Mfg. Co., Inc., Everett, WA
Lines: 41


>Does  anyone  have any  information  on the  'cheap'  1200  baud  modems
>advertised  in BYTE or the  company  that sells them?  The ad is on page
>473 of the  Sept.  BYTE (and is also in the Oct.  issue).  It shows as a
>103/212 modem and claims Hayes  Compatability (the Sept issue says Hayes
>Compatable  and the Oct issue  says 99% Hayes  Compatable).  The  prices
>they show are $179  assembled,  $140 kit  (assembled PC board - 5 minute
>assembly  time), and $120 kit  (solder  it  yourself).  The  company  is
>Concord Technology out of Vancouver, British Columbia, Canada.

>It seems like a good deal, but my mother  always had a saying about good
>deals.

THIS DEAL IS TOO GOOD TO BE TRUE!!!!

I have delt with the company directly.  Over two months ago I was in Vancover
BC and decided to check out the company.  The manager (I think) said that if I
paid now, I would have a modem sent to me within 10 to 14 days.  I paid cash 
(I know what a sucker).  Well, two weeks later, no modem.  I called them up,
and I was told they would be in by Friday and I would get it in one more week.
A week and a half went by, I called them up again and got the same story.  This
went on for another three weeks.  After five weeks waiting and calling, I called
again.  I told the manager (I think) that he should send out a notice after
30 days telling customers of the delay.  I asked him if I would ever get my
modem or if this would go on and on.  He got very angry at this and said (and
I quote) "WE DON'T NEED CUSTOMERS LIKE YOU".  I'm not sure what he meant, but 
I think he meant, 'customers that expect satisfaction and product for the money
they (we) have spent'.  I have since called twice asking for my money back, all
I can get from them is, and I quote "OH I THOUGHT SOMEONE SENT IT LAST WEEK.  I
WILL SEND IT TODAY".  You know the old saying "THE CHECK IS IN THE MAIL".

In my opinion, this would be a very poor company -->   CONCORD TECHNOLOGY LTD.
in which to spend your hard earned money!!!            47 W. Broadway
						       Vancover BC Canada

By the way, they have been advertising that 300/1200 baud modem for 3 months
in Byte, and as a week ago have not shipped modems.


The comments that I have made are of my own and do not reflect that of my
employer.