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Path: utzoo!watmath!clyde!burl!ulysses!gatech!seismo!rpics!eckerj
From: eckerj@rpics.UUCP (Joe Ecker)
Newsgroups: net.micro.pc
Subject: Re: Re: Experience with PC NETWORK
Message-ID: <212@rpics.UUCP>
Date: Sun, 24-Nov-85 11:43:35 EST
Article-I.D.: rpics.212
Posted: Sun Nov 24 11:43:35 1985
Date-Received: Tue, 26-Nov-85 08:26:05 EST
References: <244@mmm.UUCP> <3165@think.ARPA> <523@ihuxo.UUCP>
Distribution: net
Organization: RPI CS Department, Troy  NY
Lines: 18


 I too have recently purchased from PC Network, and will never again do
so. On September 11, I ordered 3 Compaq systems, from about $8000. They
received our check on September 29, and by the middle of October, various
portions of our order had arrived. Unfortunately, things like MSDOS, our
monitors, and serial ports had not arrived. On their recommendation we had
bought the modular Maynard multifuntion card, each with 2 serial modules
and a clock calendar. Since we intended to replace our terminals with
these systems, the serial ports were very important. We received the base
module by the end of October, but not the serial modules themselves. On 
November 21, we received notification that within the next 45 days
we would receive our serial ports. This was unacceptable and we decided
to get serial ports elsewhere. They had no problem with cancelling what
we had not yet received, but they charged a 20% restocking fee for
taking back the base boards (which were no good without the serial cards).
No discount is worth waiting 4 months for such a simple thing, especially
from a company that lavishly praises themselves as number 1 in everything,
including speed. What a joke!