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From: levy@ttrdc.UUCP (Daniel R. Levy)
Newsgroups: net.rec.wood
Subject: Re: tools with lifetime replacement guarantees
Message-ID: <612@ttrdc.UUCP>
Date: Mon, 2-Dec-85 20:24:11 EST
Article-I.D.: ttrdc.612
Posted: Mon Dec  2 20:24:11 1985
Date-Received: Thu, 5-Dec-85 04:20:07 EST
References: <662@hercules.UUCP> <1700002@mirror.UUCP> <412@tekig4.UUCP>
Organization: AT&T, Computer Systems Division, Skokie, IL
Lines: 35

In article <412@tekig4.UUCP>, briand@tekig4.UUCP (Brian Diehm) writes:
>>tools at reasonable prices, with guarantee that you can't beat.
>
>If you buy REAL tools, the
>makers don't feel obliged if you can't take care of them - after all, they did
>their part in making a quality product.  If you don't value tools, and you
>feel no need to care for them or treat them like valuable helpers, then the
>Sears policy will benefit you, and benefit Sears because they know you don;t
>care about quality - you buy from them, after all!
>
>     "We have no argument with those who sell for less.
>      They know best what their stuff is worth!"
>
>-Brian Diehm
>Tektronix, Inc.  (which has no stated policy about Sears tools!)

Does this mean that REAL tools come with no warranty at all?  Methinks
some snoots are too close to the ceiling.  Perhaps Sears tools have
a way to go before meeting the quality of the premium brands, but again I'd
hate to buy a warrantyless tool no matter how esteemed the manufacturer.  I
would not expect it to be honored on a genuinely abused tool, but something
that broke unexpectedly under normal use would, I hope, be backed by the maker,
like a screwdriver whose shaft came loose or a plane or saw whose
handle broke, while showing no other marks of abuse.

Can someone say whether the Sears tool line carried the no-questions lifetime
replacement warranty even way back when the quality was purportedly so much
greater than today's?
-- 
 -------------------------------    Disclaimer:  The views contained herein are
|       dan levy | yvel nad      |  my own and are not at all those of my em-
|         an engihacker @        |  ployer or the administrator of any computer
| at&t computer systems division |  upon which I may hack.
|        skokie, illinois        |
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