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From: hosking@convexs.UUCP
Newsgroups: net.decus
Subject: Re: digtal employee's mail addresses
Message-ID: <14700001@convexs>
Date: Fri, 20-Dec-85 09:03:00 EST
Article-I.D.: convexs.14700001
Posted: Fri Dec 20 09:03:00 1985
Date-Received: Mon, 23-Dec-85 04:10:52 EST
References: <1788@cornell.UUCP>
Lines: 25
Nf-ID: #R:cornell.UUCP:1788:convexs:14700001:000:1329
Nf-From: convexs.UUCP!hosking    Dec 20 08:03:00 1985


> You also mentioned that we should send a copy of SPRs directly to 
> the Ultrix group when we either submit the paper form or call TSC.
> I like the idea. Would you like to set up a seperate userid to
> receive such electronic SPRs? I understand that the paper work
> must also be filled out; but getting the problem into your hands
> sooner improves the chances that we will see a fix in the next release.

This  would seem to be getting far too close to the idea of commercial use
of the net.  Convex has a similar means for our customers to submit bug
reports and questions.  We had considered using generic usenet email for
this, but rejected the idea because we didn't want to use the net for
blatantly commercial purposes.  (You probably also don't want to send
proprietary code around over something like usenet.)  Instead, we have
direct uucp links to many of our customers, with phone support available for
those who wish (for whatever reason) not to connect their machines to the
UUCP world.  I would hope that others would also resist the temptation to
use the net for commercial purposes.  Perhaps a network of Ultrix sites
could be established to pass along the bug reports without burdening the
resto fo the net.

		Doug Hosking
		Convex Computer Corp.
		Richardson, TX
		{allegra, ihnp4, uiucdcs]!convex!hosking