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Path: utzoo!linus!decvax!ittatc!bunker!wtm
From: wtm@bunker.UUCP (Bill McGarry)
Newsgroups: net.consumers
Subject: Re: UPC scanners
Message-ID: <1075@bunker.UUCP>
Date: Mon, 6-Jan-86 10:57:13 EST
Article-I.D.: bunker.1075
Posted: Mon Jan  6 10:57:13 1986
Date-Received: Tue, 7-Jan-86 06:31:51 EST
Reply-To: wtm@bunker.UUCP (Bill McGarry)
Organization: Bunker Ramo, Trumbull Ct
Lines: 24

Our local supermarket (Stop & Shop) has a policy that if the scanner
price is higher than the marked price, then you get the item for FREE.
When the scanners were first installed, this policy was very publicy
displayed (i.e., a sign at each check-out counter), but now there are no
signs at all about it.  So the catch is that you have to ask about the
policy whenever you find an error.  Otherwise, the cashier will just
charge you the lower price.  

I've never tried this at other supermarkets but I seem to recall that
many supermarkets had this policy when scanners were first installed.

Very interesting to note is that when you bring the price difference
to the cashier's attention and they merely charge you the lower price,
they do not make any note of what the item is so that the price can
be corrected on the shelf.  But once you say "Doesn't your store
policy state that I am to get the item for free?", then someone is
ordered to immediately go to the shelf and change the prices.

You only get one of any particular item for free, no matter how many
are incorrectly priced.

				Bill McGarry
				Bunker Ramo, Trumbull CT
				{decvax, ittatc}!bunker!wtm