Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version B 2.10.2 9/18/84 exptools; site ihlpa.UUCP Path: utzoo!watmath!clyde!burl!ulysses!mhuxr!mhuxt!houxm!mtuxo!drutx!ihnp4!ihlpa!strickln From: strickln@ihlpa.UUCP (Stricklen) Newsgroups: net.consumers Subject: Re: Long Distance Message-ID: <1026@ihlpa.UUCP> Date: Tue, 14-Jan-86 09:01:31 EST Article-I.D.: ihlpa.1026 Posted: Tue Jan 14 09:01:31 1986 Date-Received: Fri, 17-Jan-86 01:14:46 EST References: <82@druhi.UUCP> <729@ihopb.UUCP> <2565@sdcrdcf.UUCP> <1112@oddjob.UUCP> Organization: AT&T Bell Laboratories Lines: 16 > In article <2565@sdcrdcf.UUCP> shaprkg@sdcrdcf.UUCP (Bob Shapiro) writes: > > 1. There is no accounting information for the user to determine if the > >phone company makes a mistake. > I challenged Illinois Bell to document the huge message unit > chages at my previous residence (a 7-adult household) and after > a delay they took away the charges. Apparently they had no > accounting information either. A few years ago I also asked Illinois Bell to give me an accounting of my usage of these message units. They told me they could do so, but only if I was willing to pay some charge to defray their expenses. I told them not to bother. Steve Stricklen AT&T Bell Laboratories ihnp4!ihlpa!strickln